Frequently Asked Questions

Everything you need to know about our designer furniture and services.

What is the average shipping time for noo.ma products?

Most of our items are shipped within 2-5 business days. Delivery times vary by location, but European orders typically arrive within 7-10 days of dispatch.

Do you offer international shipping?

Yes, we ship our designer furniture and accessories worldwide. Shipping costs and estimated delivery times are calculated automatically at checkout based on your destination.

What is your return policy?

We offer a 100-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund.

How do I care for my noo.ma furniture?

Each product comes with specific care instructions. Generally, we recommend using a soft, damp cloth for cleaning and avoiding harsh chemicals to preserve the finish of the wood and metal components.

Are the materials used sustainable?

Sustainability is at our core. We use FSC-certified wood, recyclable steel, and eco-friendly packaging materials to ensure our environmental impact is kept to a minimum.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible financing options.